About 3 Pie Squared
Since our inception, we have helped more than 1,600 ABA practices improve their systems and processes. From policy manuals, handbooks, HIPAA, and in-network audits to recruiting, technology, revenue cycle, training, web design, and marketing, our team helps you get back to the work that matters most—improving the quality of life of those you serve.
3 Pie Squared was built from a firsthand understanding of what ABA business owners face every day.
Founded in 2017, 3 Pie Squared LLC grew from Stephen Smith’s recognition of the challenges small ABA businesses face, particularly when building dependable backend systems. After a decade as Director of Operations at his wife April’s ABA practice, Stephen understood the industry’s complexities from the inside.
April brought her own clinical, creative, and leadership expertise to the mission, helping ABA practices develop sustainable systems, values-based leadership, and ethical approaches to growth.
Today, 3 Pie Squared helps ABA organizations navigate insurance guidelines, HIPAA, state and federal requirements, staffing, revenue, security, technology, training, and organizational growth. We turn complicated requirements into practical processes that save time, reduce risk, and support operational excellence.
Our Mission
At 3 Pie Squared, we empower ABA leaders to navigate complexity, make informed decisions, and create meaningful, sustainable impact. Through clear, honest communication, curiosity, and a willingness to lean in, we help leaders strengthen their organizations, support their teams, and improve outcomes for the people and communities they serve.
Listen, learn and lead
Our commitment to stronger ABA organizations extends beyond consulting. Through the ABA Business Leaders Podcast, Stephen and April share clear, honest conversations about leadership, operations, sustainable growth, and the real challenges of running an ABA practice.
The podcast gives owners and leaders a useful resource for making better decisions, learning from other professionals, and building organizations that are stable, ethical, and prepared for the future.
Our values work together as a practical framework for how we lead, communicate, make decisions, and navigate challenges.
We believe people make better decisions when they have accurate information, clear expectations, and open communication. Clear is kind, and we communicate honestly, transparently, and directly so people can understand what is happening, what is expected, and make informed decisions.
Values check Have we communicated clearly, honestly, and openly enough for people to understand what is happening and make informed decisions?
We believe better decisions are made when we stay curious. By asking questions, seeking understanding, and remaining open to new information and perspectives, we can separate facts from assumptions, continue learning, and respond thoughtfully rather than reactively.
Values check What might I be missing?
We believe growth, leadership, and meaningful change require us to stay engaged, especially when situations are uncomfortable, challenging, or uncertain. We focus on what is ours to own and move forward with accountability, intention, and purpose.
Values check What is mine to own, and what action am I willing to take?
How our values work together
Communicate clearly → Seek understanding → Take responsible actionWhether we are supporting a client, leading a team, navigating conflict, recording a podcast, or planning for the future, these questions help us make decisions that align with how we want to lead.
Our multidisciplinary team brings together operators, clinicians, consultants, financial specialists, recruiters, technologists, and creators to support the whole ABA practice.
Co-Founder & Chief Creative Officer
The Sustainable Growth Guide
April is a BCaBA, consultant, and co-host of the ABA Business Leaders Podcast. She has worked with numerous ABA startups, helping them navigate early-stage growth and implement systems that support ethical, long-term stability.
She is a dedicated advocate for sustainable growth in the ABA field and helps organizations build practical structures without losing consistency, mission, or quality of care.
Contact AprilFounder & Chief Executive Officer
The Systems Builder
Stephen is known for his expertise in ABA business management, HR, backend systems, HIPAA, and medical practice compliance. His decade as Director of Operations at a seven-figure ABA practice gives him a practical understanding of both in-home and clinic-based services.
A process engineer by profession, Stephen applies his experience in process design, policy development, project leadership, and startups to help small practices build stable systems and grow with confidence.
Contact Stephen
Chief Technology Officer (CTO)
The Technology Architect
Nir leads technology strategy and brings 15+ years of experience building secure, reliable cloud platforms in regulated healthcare and fintech environments—from concept through enterprise scale.
Training & Clinical Consulting Lead
The Clinical Compass
Mallory leads training and clinical consulting, bringing more than a decade of person-centered ABA experience to provider education, CEUs, family advocacy, behavioral planning, and sleep support.
Head of Revenue Cycle
The Revenue Navigator
Prem leads revenue cycle strategy, helping providers improve cash flow, reduce denials, recover accounts receivable, strengthen payer enrollment, and build accurate, compliant RCM operations.
Security Officer
The Digital Guardian
Nandy leads cloud security and compliance, turning complex HIPAA, Microsoft 365, and Google Workspace requirements into practical, sustainable, and evidence-ready safeguards.
Operations & School-Building Consultant
The Organization Builder
Jennifer brings more than a decade of founder-level ABA and education leadership to helping organizations and schools align mission, strategy, finance, systems, talent, quality, and measurable outcomes.
Operations Officer
The Operational Anchor
Kay brings 20+ years of leadership across regulated, multisite programs, combining operational oversight, workforce development, quality, compliance, and financial stewardship.
Head of Recruiting
The Talent Connector
Joseph leads recruiting with an operator’s perspective, backed by nearly a decade of behavioral health, multisite operations, business development, and workforce experience.
Operations Coordinator
The Organizational Spark
Melanie keeps the team coordinated and responsive by supporting scheduling, communications, recruitment, client service, and the organizational details that keep work moving.
Podcast Producer
The Voice Behind the Mic
Max produces the ABA Business Leaders Podcast, shaping expert ideas into polished audio, video, and content that build credibility, trust, and long-term audience growth.
Tell us where your organization is feeling stuck. We will help you identify a practical path forward.
